Executive Support & Operations Coordinator

· Chicago, Illinois
Employment Type Full-Time
Minimum Experience Entry-level

Title: Executive Support & Operations Coordinator

Location: Chicago (IL)
Employment Type: Full-time

Start Date: 9/2021

To Apply: Submit your application here. Send any questions to jobs@bebraven.org (applications submitted via email will not be accepted).

About Braven

In America, we’ve promised that hard work and ambition will be met with equality of opportunity. The reality is that we have a quiet crisis on our hands. Before COVID-19, a bachelor’s degree holder from a low-income background started their career earning two-thirds as much as those from higher-income backgrounds. An African American with a BA was almost twice as likely to be unemployed as their white counterpart. While education has the potential to be the great equalizer, only 30% of our country’s 1.3 million first-generation or low-income college enrollees are predicted to land a strong job after graduation. And with the COVID-19 crisis still upon us, now more than ever, college students from humble beginnings need to be prepared to compete for strong jobs. 

Braven is helping to address these inequities. Braven supports students from college to career by partnering with universities, employers, and college success organizations to offer a two-part experience that begins with a credit-bearing college course followed by a post-course experience that lasts through graduation. Braven Fellows emerge with the skills, experiences and networks they need to land a strong first job and get on a path to economic freedom. Braven is a growing organization, and has worked with more than 3,300 students across four campuses (Rutgers University-Newark, San José State, Lehman College, and National Louis University) and is piloting its innovative program to serve alumni of college success organizations locally in Chicago and virtually nationwide.Learn more about Braven’s impact: 



About the Role

Braven is hiring an Executive Support & Operations Coordinator who will provide executive support and constituent relationship management support to two regional Executive Directors. As a member of the People & Operations Team, this person will help identify opportunities to standardize and drive quality of our office management operational systems and support the daily operation of the Chicago office.


Support Executive Directors (90%)

Objective: Assist Executive directors with administrative tasks so that they can spend their time in the field, with key stakeholders, donors and their team and not on logistics.

  • Provide administrative support including scheduling meetings, conference calls, calendar management, and travel arrangements.Enter and update stakeholder, data, and project  details  into Salesforce and Asana.
  • Draft and/or edit correspondence to internal and external stakeholders; project management of timely correspondence and noting when follow-up is needed.
  • Ensure timely processing of reimbursements and expense reports.
  • Manage regional Board meeting scheduling, logistics, and board material prep, as needed.
  • Serve as a back-up to EAM role as needed.
  • Maintain office supplies and ordering of Braven-branded materials for regional offices
  • Monitor budget to actual reports to ensure all purchases stay under regional budget targets.
  • Execute and/or assist with ad hoc projects and tasks.

Chicago Office and Org-wide Operations: (10%)

Objective: Maintain office management for the Chicago office and serve as a source of best practices, project plans, and tools for office management excellence.

  • Assist with all aspects of the Chicago office management and keep an eye out for opportunities to standardize or templatize office management operations across the org, leaning in on projects as needed. 
  • Regional procurement: Facilitate office supply and Braven-branded material orders (e.g. business cards, folders) for the national and regional staff located in Chicago, New York and the Bay Area regions.
  • Serve as liaison to office related contractors in the Chicago region (e.g. equipment like copiers)

What We’re Looking For

Did you know that research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications? Please know that no one ever meets 100% of the qualifications. If much of this describes you, we encourage you to apply.

Braven is looking for someone that has demonstrated success as an administrative professional and someone that will take an entrepreneurial approach to the way they execute this role. You are bringing experiences and strengths like these:

  • 1-3 years of administrative experience preferred
  • Extraordinary organization and attention to detail required
  • Strong customer service ethic required
  • Strong critical thinking, written, and interpersonal communication skills necessary
  • Ability to manage multiple projects concurrently and independently
  • Strong professional judgement and maturity; sensitivity with managing confidential information and ability to exercise discretion required 
  • A demonstrated commitment to equity and inclusion
  • You exemplify Braven’s core values
  • Your experiences have informed your belief in Braven’s mission and have prepared you to work with, or for, Braven’s student Fellow population

Additional Requirements

  • Ability to work in-person in Chicago, Illinois
  • Travel for org-wide and team-wide meetings
  • Authorized to work in the US
  • Proficiency in Microsoft Suite applications (Outlook, Word, Excel, PowerPoint), G-Suite (Google Drive, Google Docs, Google Forms, Google Sheets and Gmail)
  • Preferred proficiency in Salesforce, Zoom, Expensify and booking online travel

Working at Braven

Our culture

At Braven, our core values really do describe how we “show up” with each other. Before applying, we encourage you to take a look at them, and see if they describe you, too. At Braven, we are obsessed with making a real impact on the world, and are committed to learning and innovation as a path to get there. What that means in practice is that you can expect a proactive and nimble “startup-like” culture, where we work together to adapt, evolve, and make things happen. We also aspire to be a premier workplace for professionals who share identities with Braven’s Fellows. That means cultivating an environment of belonging for our intentionally diverse team. It means being a place that stretches and grows you as a professional. It means having fun together as we do work that matters. 

Compensation and Benefits

The salary for this position, which depends on prior work experience and our assessment of your fit for the role, will likely be between $42,600 - $53,200. Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal equity seriously. Given our commitment to equity and the inequities that can emerge from salary negotiations, Braven does not negotiate salary offers; instead each salary offer is determined carefully upfront using benchmarking. You will have an opportunity to discuss salary in more detail after you begin the application process.

Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: 

  • Unlimited vacation time in addition to org-wide shut downs in July and the end of the calendar year
  • Up to 5% match of your 401K contribution starting your first full month
  • Coverage of 85% of health insurance premium 
  • A one month paid sabbatical after 4 years on staff


When social distancing is not in place, we gather in the office four days a week. This role will require you to live within commuting distance of our Chicago office. Each teammate can use one flex day of their choosing per week to work remotely. We believe in the magic, connection, and collaboration that happens when people work together face-to-face and we believe in giving people flexibility to focus, balance personal priorities, and save themselves one commute per week. 

Commitment to Diversity, Equity, and Inclusion 

At Braven, we are committed to attracting, engaging, developing, and retaining a diverse team. Braven operates in the context of our American culture, against the backdrop of systemic racism and oppression of marginalized people since our country’s founding. We are committed to assembling leaders at our organization who have emerged from everywhere, with a particular emphasis on those who share the racial and income backgrounds of our Fellows, and creating an inclusive culture that allows all teammates, of all experiences and identities, to thrive.  

Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.  We encourage talented individuals of all backgrounds to apply.

Thank You

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  • Location
    Chicago, Illinois
  • Employment Type
  • Minimum Experience