Program Operations Coordinator - New York City

· New York, New York
Employment Type Full Time with End Date
Minimum Experience Entry-level

Job Title: Program Operations Coordinator - New York City

Location: New York City

Employment Type: Full time (until June 2022)

Start Date: December 2021

To Apply: Submit your application here. Send any questions to (Please send any questions about this role to:


In America, we’ve promised that hard work and ambition will be met with equality of opportunity. The reality is that we have a quiet crisis on our hands. Before COVID-19, a bachelor’s degree holder from a low-income background started their career earning two-thirds as much as those from higher-income backgrounds. An African American with a BA was almost twice as likely to be unemployed as their white counterpart. While education has the potential to be the great equalizer, only 30% of our country’s 1.3 million first-generation or low-income college enrollees are predicted to land a strong job after graduation. And with the COVID-19 crisis still upon us, now more than ever, college students from humble beginnings need to be prepared to compete for strong jobs. 

Braven is helping to address these inequities. Braven supports students from college to career by partnering with universities, employers, and college success organizations to offer a two-part experience that begins with a credit-bearing college course followed by a post-course experience that lasts through graduation. Braven Fellows emerge with the skills, experiences and networks they need to land a strong first job and get on a path to economic freedom. Braven is a growing organization, and has worked with more than 3,300 students across four campuses (Rutgers University-Newark, San José State, Lehman College, and National Louis University) and is piloting its innovative program to serve alumni of college success organizations locally in Chicago and virtually nationwide.

Learn more about Braven’s impact: 


About the Role: 

Braven is hiring a Program Operations Coordinator who will help support the New York City team in their programmatic and recruitment efforts. In this role, you’ll be part of the engine behind our work with our local university partner, Lehman College, as well as our local employer partners.

Responsibilities include but are not limited to:

  • [20%] Provide administrative support including scheduling meetings, conference calls, and calendar management; as well as doing outreach via phone, text, and email to students.
  • [20%] Coordinate logistics for in-person delivery of the Braven course at Lehman College.
  • [15%] Draft and/or edit correspondence to internal and external stakeholders; project management of timely correspondence and noting when follow-up is needed.
  • [15%] Enter and update stakeholder information, data, and project details into Salesforce, Asana, and Students of Concern Tracker.
  • [10%] Manage ordering of Braven-branded materials.
  • [10%] Update marketing materials used for student recruitment.
  • [10%] Execute and/or assist with NYC office management ad hoc projects and tasks.

Experiences, Skills, and Traits:

(Did you know that research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications? Please know that no one ever meets 100% of the qualifications. If much of this describes you, we encourage you to apply.)

Braven is looking for a person that demonstrates Braven’s core values, skillfully navigates ambiguity and ongoing change, excels in a fast paced environment, and welcomes feedback and learning. The ideal candidate  will be extremely driven, customer-service and results-oriented, entrepreneurial and highly resourceful, and excited to dive into an organization poised to change the educational landscape. At Braven we look for people who do what it takes to achieve outcomes and operate with humility and hunger. You bring experiences and strengths like these:

  • 1-3 years of administrative experience preferred
  • Extraordinary organization and attention to detail required
  • Strong customer service ethic required
  • Strong critical thinking, written, and interpersonal communication skills necessary
  • Ability to manage multiple projects concurrently and independently
  • You have a demonstrated commitment to equity and inclusion
  • You exemplify Braven’s core values
  • Your experiences have informed your belief in Braven’s mission and have prepared you to work with, or for, Braven’s student Fellow population

Additional Requirements

  • Ability to work in-person in New York City and to travel to the Lehman College campus in the Bronx 1-2x/week
  • Willingness to work one evening per week from 5:00-8:00 pm (on campus in the Bronx)
  • Proficiency in Microsoft Suite applications (Outlook, Word, Excel, PowerPoint), G-Suite (Google Drive, Google Docs, Google Forms, Google Sheets and Gmail)
  • Preferred proficiency in Salesforce, Canva, Asana, Zoom, Expensify
  • BA degree required; Lehman College and Braven alumni are highly encouraged to apply
  • Authorized to work in the US
  • Must be fully vaccinated against COVID-19 and provide proof of such by the date of hire. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Exempted individuals will be subject to weekly testing if they engage in any in-person work activities.   

Working at Braven

Our culture

At Braven, our core values really do describe how we “show up” with each other. Before applying, we encourage you to take a look at them, and see if they describe you, too. At Braven, we are obsessed with making a real impact on the world, and are committed to learning and innovation as a path to get there. What that means in practice is that you can expect a proactive and nimble “startup-like” culture, where we work together to adapt, evolve, and make things happen. We also aspire to be a premier workplace for professionals who share identities with Braven’s Fellows. That means cultivating an environment of belonging for our intentionally diverse team. It means being a place that stretches and grows you as a professional. It means having fun together as we do work that matters. 

Total Rewards Philosophy:

Braven is committed to attracting and retaining extraordinary, diverse leaders who believe deeply in our mission and uphold our core values as organizational leaders and stewards within and outside of the organization. Braven provides a “total rewards package” that encompasses comprehensive and competitive benefits, compensation, recognition, and career development. Current benefits include: Braven covers 85% of health care costs, has unlimited vacation time, matches up to 5% of your 401K contribution starting your first full month, a paid sabbatical after 4 years on staff, and competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization and take internal equity seriously. Staff who are meeting expectations generally receive an annual 3% increase. Braven conducts benchmarking every other year; based on this external data, some salaries may also receive market adjustments to keep pace with relevant competition in similar roles. Braven reserves the right to change benefits at any time.

The salary for this position is $58,500 - $63,200 and depends on your prior work experience. Please be advised, you will have an opportunity to discuss salary in more detail after you begin the application process.


When social distancing is not in place, we gather in the office four days a week. Therefore, we require teammates to live within commuting distance of New York City Each teammate can use one flex day of their choosing per week to work remotely. We believe in the magic, connection, and collaboration that happens when people work together face-to-face and we believe in giving people flexibility to focus, balance personal priorities, and save themselves one commute per week. 

Commitment to Diversity, Equity, and Inclusion 

At Braven, we are committed to attracting, engaging, developing, and retaining a diverse team. Braven operates in the context of our American culture, against the backdrop of systemic racism and oppression of marginalized people since our country’s founding. We are committed to assembling leaders at our organization who have emerged from everywhere, with a particular emphasis on those who share the racial and income backgrounds of our Fellows, and creating an inclusive culture that allows all teammates, of all experiences and identities, to thrive.  

Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.  We encourage talented individuals of all backgrounds to apply.

Thank You

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  • Location
    New York, New York
  • Employment Type
    Full Time with End Date
  • Minimum Experience